FAQ

1- How do I know my size?

Please check the size guide before placing your order.

2- How can I exchange an item?

Please note that the availability of the requested size cannot be guaranteed. We kindly advise you to verify online that the desired size is in stock prior to submitting your exchange request. Returned items must be in their original condition, with all tags securely attached. Kindly be informed that all exchanges are subject to a non-refundable processing and handling fee of $30.

3- How do I reach out to you for exchange or refund?

Please send an email to backlainmodestyle@outlook.com and someone from our team will contact you within 2 business days.